Practise the hard conversation
before it is real.
Chatly gives new customer-facing staff a safe place to practise difficult calls — then shows managers exactly what was said, what was handled well, and what to try again.
A live practice
Property management · 02:14
“I've called twice already and nobody has done anything. What are you going to do?”
“You're right — we should have responded sooner. First, please stay clear of the wet light fitting…”
Made for the conversations a handbook cannot teach
Choose an industry. Chatly plays the customer and adapts to what the employee actually says.
One practice. Useful evidence.
From nervous first call to a clear next step
Choose the tough moment
Pick a realistic, fixed scenario in your industry. The employee sees their role and the facts they can rely on.
Speak to an AI customer
The customer responds in real time, changes emotion naturally, and keeps the employee inside the scenario.
Review the evidence
Get a Ready or Practise again result, with exact phrases and a short list of what to improve.
Pilot price
NZ$99 / month
Our working price for a small team of up to about 20 people. Early customers get help adapting a handful of scenarios to their own policy and language.
No payment is collected in this demo. First pilots will be invoiced manually.
Discuss an early pilotA training aid, not a black-box employee score
Chatly does not certify staff or create a formal performance rating. It checks a short, visible list of behaviours and shows the employee's own words as evidence.
Private by default
The free demo does not save raw audio or the full transcript. Conversation text is used in the current session to create feedback; analytics never receives it.
Early access
Want this adapted to your team?
Tell us a little about your business. We are inviting a small number of New Zealand teams into a NZ$99/month pilot.